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I am a mixed-methods researcher interested in healthcare provision, service improvement and preventative medicine. I joined PenCLAHRC at the beginning of 2014 to work with the Avoidable Acute Admissions study investigating differences in patient pathways through acute care. During this project I used Value Stream Mapping, applying it systematically in multiple Emergency Departments.
My background is in understanding, and looking for improvements in patient's experience of their care. I graduated from the University of Birmingham, where, after work with health economists to define choice characteristics in colposcopy patients, I gained my PhD. I went on to manage the Stroke theme of their CLAHRC, a collaboration through which I developed ways to collect and link data between primary care, secondary care and the ambulance service.
Interest in how healthcare is organised and applied brought me to my current work on the Rapid Intervention Service project. Through this research I aim to look at the effectiveness of community interventions to avoid hospital stays for people at risk of being admitted, and to map the variety of these services across the region.
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University of Plymouth
Areas of expertise
Patient experience, mixed-methods research
31 August 2018
People who have had a stroke are around twice as likely to develop
28 August 2018
From the South West right up to the North West Coast, 13 CLAHRCs
02 August 2018
The University of Plymouth Faculty of Medicine and
Dentistry are looking to recruit a Research
This project aims to model the high-level flows from arrival at the
Emergency Department to...
Theme: Evidence for Policy and Practice
The Healthy Parent Carers project is a feasibility study testing
whether a programme designed by...