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I am a mixed-methods researcher interested in healthcare provision, service improvement and preventative medicine. I joined PenCLAHRC at the beginning of 2014 to work with the Avoidable Acute Admissions study investigating differences in patient pathways through acute care. During this project I used Value Stream Mapping, applying it systematically in multiple Emergency Departments.
My background is in understanding, and looking for improvements in patient's experience of their care. I graduated from the University of Birmingham, where, after work with health economists to define choice characteristics in colposcopy patients, I gained my PhD. I went on to manage the Stroke theme of their CLAHRC, a collaboration through which I developed ways to collect and link data between primary care, secondary care and the ambulance service.
Interest in how healthcare is organised and applied brought me to my current work on the Rapid Intervention Service project. Through this research I aim to look at the effectiveness of community interventions to avoid hospital stays for people at risk of being admitted, and to map the variety of these services across the region.
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University of Plymouth
Areas of expertise
Patient experience, mixed-methods research
18 September 2019
New research has shown how parental engagement has a positive
effect on a child’s academic...
28 August 2019
Dr Barbara Vann has been appointed chair of the NIHR Applied
Research Collaboration (ARC) South...
15 August 2019
We have an exciting opportunity for an experienced Senior Research
Fellow with expertise in qualitative...
Theme: CLAHRC - Person-Centred Care
We have been awarded funding from the National Institute for Health
Research (NIHR) to develop...
This study aims to develop a tool for doctors to help them review